Legal

Privacy Policy

Last updated: 26 September 2026

1. 01Who is responsible for your data

   Resfeber Consulting, founded and led by Antara Telore, is the data fiduciary (controller) for personal data collected through this website. For any privacy question or request, write to antara@resfeberconsulting.com.

2. 02What we collect

   Information you give us:

   • Your name, work email, company name and team size when you fill in the contact or diagnostic form.
   • What you choose to tell us in the "What's happening?" field or by email, LinkedIn or call.
   • During an engagement: information about your organisation and, where needed, about your employees (for example role, feedback shared in interviews, or HR records you give us access to).

   Information collected automatically: basic technical data such as browser type, device and pages visited, handled by our hosting provider for security and performance. We do not use advertising cookies or sell tracking data.

   Please do not send sensitive personal data (health, financial account details, caste, religion and similar) through the website form.

3. 03Why we use it

   • To reply to your enquiry and schedule an intro call or diagnostic.
   • To deliver the services you engage us for, under a separate agreement.
   • To send invoices, keep business records and meet legal, tax and accounting duties.
   • To keep this website secure and working properly.

4. 04Legal basis

   We process personal data on the basis of your consent (when you contact us), to take steps before and perform a contract with you, to comply with legal obligations, and for legitimate uses permitted by law. You can withdraw consent at any time by emailing us; this does not affect processing already carried out.

5. 05Employee data during engagements

   When a client shares employee information with us, the client remains responsible for having a lawful basis and for informing its people. We act on the client's instructions, use that data only for the agreed engagement, keep individual interview feedback confidential and report themes rather than attributing comments to named individuals unless agreed in advance.

6. 06Confidentiality

   Everything you share about your business, finances, people and plans is treated as confidential. We do not disclose it to anyone outside the engagement without your permission, except where required by law. A separate non-disclosure agreement can be signed on request before any conversation.

7. 07Who we share it with

   We never sell or rent personal data. We share it only with trusted service providers who help us run the business — website hosting, email, video calls, cloud storage and accounting — under confidentiality obligations, or with authorities where the law requires it.

   Some of these providers may store data outside India. Where that happens, we rely on providers with recognised security standards and appropriate contractual safeguards.

8. 08How long we keep it

   Enquiries that do not lead to an engagement are deleted within 12 months. Engagement records are kept for the duration of the work and then for as long as required by tax and legal obligations (generally up to 8 years under Indian law), after which they are deleted or anonymised. Raw interview notes are deleted once the engagement ends unless the client asks otherwise.

9. 09How we protect it

   We use encrypted connections (HTTPS), access-controlled accounts with two-factor authentication, and limit access to the people who need it. No method of transmission or storage is completely secure, but if a personal data breach occurs we will notify affected people and the relevant authority as required by law.

10. 10Your rights

    You can ask us to:

    • Tell you what personal data we hold about you and how it is used.
    • Correct, complete or update it.
    • Delete it, where we are not legally required to keep it.
    • Withdraw consent or object to processing.
    • Nominate someone to exercise these rights on your behalf.

    Email antara@resfeberconsulting.com and we will respond within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India or your local data protection authority.

11. 11Cookies

    This website only uses cookies and similar storage that are strictly necessary for it to work. Our fonts are loaded from Google Fonts, which may receive your IP address. If we add analytics in future, we will update this policy and ask for consent where required.

12. 12Children

    This website and our services are for businesses. We do not knowingly collect data from anyone under 18.

13. 13Changes to this policy

    We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.

14. 14Contact / Grievance Officer

    Antara Telore, Founder, Resfeber Consulting — antara@resfeberconsulting.com. We aim to acknowledge any grievance within 48 hours and resolve it within 30 days.